6 Reasons Why Store Cleanliness Is Crucial to Keeping Shoppers Happy
6 Reasons Why Store Cleanliness Is Crucial to Keeping Shoppers Happy
Reason #1: Cleanliness Offers a Positive Shopping Experience
Cleanliness is essential to providing customers with a positive shopping experience. A study from the US found that 99% of customers said they would not return to a store if it had poor hygiene and cleanliness levels. Of course, unclean bathrooms, unpleasant smells, dirty floors, and other off-putting features can drive away customers. On the other hand, a clean store with an inviting atmosphere and a fresh smell leads to high customer satisfaction.
Reason #2: Store’s Liability
Not only are these things necessary for cleanliness reasons, but they are essential for liability purposes. A store is responsible for keeping customers happy and safe. This not only means cleaning but keeping public areas free from potential hazards. When a store is negligent in doing so, it can be held accountable for injuries sustained due to that negligence.
Reason #3: Maintaining Your Reputation
Remember that people often share negative news more than positive. Could you apply that to the internet? We live in a digital world where information travels faster than ever before. Most people carry cell phones, which means it’s easy to snap a photo and share it instantly with the world.
Reason #4: Cleanliness Improves Customer Retention
Cleanliness can improve customer retention. Keeping your store clean and orderly will encourage customers to return and recommend your store to friends and family.
Reason #5: Boost the Mood of Your Employees
A clean working environment can immensely boost the morale of your workers. Since many employees consider their workplace a second home, you should ensure they are comfortable doing their jobs. Keeping the retail store clean is essential to ensure that your crew remains efficient, productive, and, most importantly, happy. After all, wouldn’t you prefer to work in a clean retail environment?
Reason #6: Cleanliness Contributes to Equipment Life
No matter the industry, maintaining a clean working environment is necessary if you try to get a long life out of your equipment. Electronics are the most commonly touched items in a retail store, especially around the checkout area. In addition to sanitizing all equipment regularly, all point-of-sale hardware should be cleaned and maintained often to prevent breakages. Such breakages often result in a loss of efficiency and productivity.
Conclusion
As a retail store manager, one of the best decisions you can make is to have a well-organized ongoing cleaning routine with a reliable, consistent, and professional janitorial services provider. This way, you’ll ensure that your retail environment is always clean.
The ideal retail cleaning experts must have the expertise and equipment to handle all professional retail cleaning tasks such as dusting, mopping, floor polishing, window cleaning, et cetera. An experienced retail cleaning service provider should be flexible enough to adapt to your needs.
You can find all these qualities in Royal Cleaning Services LLC. We pride ourselves on consistently delivering superior services at cost-effective packages tailored to each client’s unique needs and expectations. Feel free to call Royal Cleaning Services LLC at 800-997-7240 for detailed information about our commercial Cleaning services.